Cista Studios develops practical objects with a clean, minimalist design. The first is the Wheeled Tote Bag.
The problem it solves is an ordinary one. You go out for a few things and come back with more than you meant to buy, and there is a distance between you and your front door. Carrying it all at once is the choice most people make, because a second trip feels worse than the walk.
Solutions have existed for decades. They worked, but almost nobody wanted to be seen with one.
Why nobody bought one
Here, errands are a private thing.
You go, you get what you need, you go home. It is not that people are unfriendly, it is more that the trip is yours, and most of us would rather keep it that way. An object that asks for attention works against that.
That was most of what was on offer. Either a shape nobody had redrawn in forty years, or newer designs from places where being stopped in the street is a pleasant part of the day. Both solved the carrying. Neither solved this. What there was not, anywhere, was something practical yet quiet.
So the bag stayed at home and we carried it all in one go instead. Which solved nothing, but nobody looked.
The solution
Quiet came first. Everything else had to fit around it.
The rule was simple: nothing on the bag should ask to be looked at. Every other decision had to work inside that. Matte surfaces, nothing that catches the light, discreet logotypes. Four swivel wheels, so the bag can stay upright beside you or be pulled behind you, whichever suits the pavement. A reinforced steel base and a foam layer, and a fold that means it never gets stuffed away and forgotten. Wheels you can replace, because a worn wheel should not be the end of a bag.
Most of the development went on materials. The outer shell is 500D PVC — matte, water resistant, built to take years of weather and use. Inside, a softer lining so the bag feels like something you own rather than a plastic container on wheels.
Sizes60L & 120L
Weight empty2.4 & 3.3 kg
Tested to30 kg
Warranty2 years
The name
Named after a box that kept things to itself.
A cista was a box or basket that people in Greece and Rome carried things in. Produce from the market. Private belongings. And in the older rites it went through the street in procession with its lid on, because what it held was nobody else's business.
We did not find a better word for what we were trying to make.
Who we are
A small family business in Gothenburg.
We design and operate from Sweden, and ship from our fulfilment centre in the Netherlands so we can offer shipping across Europe. The family supports, tests, comments, develops, and pushes the company further than any of us would on our own.
We are small enough that the people who make the decisions are the people who answer the email. If something goes wrong, write to us. It is a short chain.
Heavy plans, made easier.
Two sizes. Four wheels. One large compartment. Foldable. Free shipping across Europe, and two years of warranty behind it.
Orders are typically processed and dispatched within 1–2 business days of purchase.
2. Shipping Methods:
We offer free standard shipping within Europe. Delivery times may vary depending on the destination, but the estimated delivery time is typically 4–7 business days after dispatch.
3. Shipping Locations:
We ship orders directly from the EU to Europe.
DAP Shipping – We do not charge VAT/taxes for Switzerland, Norway or the UK. Local customs and import VAT may be collected by the courier before delivery.
For inquiries about taxes or import duties outside of the EU, please contact us at support@cistastudios.com. Please note that we do not ship to P.O. boxes.
4. Order Tracking:
Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery.
5. Shipping Delays:
While we strive to meet delivery estimates, unforeseen circumstances such as weather conditions or carrier delays may impact the delivery schedule. We appreciate your understanding in such situations.
6. Shipping Rates:
We offer free standard shipping in Europe.
Note for customers in Switzerland, Norway & the UK: Orders are shipped DAP. Import VAT and customs fees may apply upon delivery.
7. Return Shipping Rates:
We offer free shipping on all orders, but due to high shipping and handling costs, it’s unfortunately not sustainable for us to offer both free shipping and free returns. For this reason, we charge a flat return fee of 15 EUR, or the equivalent amount in your local currency. This fee will be deducted from your refund. For more information about our Return Policy, go to this page: Refund Policy
30-Day Return Policy & 2-Year Warranty Policy
Return Policy
We want you to feel confident when shopping with us and we always aim to make things as smooth as possible.
You have 30 days from the day you receive your item to request a return.
To be eligible for a return, the item must be in the same condition as when you received it, unused, with tags attached, and in its original packaging. You will also need your receipt or proof of purchase.
To start a return, simply contact us at support@cistastudios.com and we’ll guide you through the next steps.
Return shipping fee
We offer free shipping on all orders, but due to high shipping and handling costs, it’s unfortunately not sustainable for us to offer both free shipping and free returns. For this reason, we charge a flat return fee of 15 EUR, or the equivalent amount in your local currency. This fee will be deducted from your refund.
If your return request is approved, we’ll send you a return shipping label along with clear instructions on how and where to send your package. Please note that items sent back without first requesting a return cannot be accepted.
Refunds
Once we receive and inspect your return, we’ll notify you and let you know whether your refund has been approved. If approved, the refund will be issued to your original payment method within 10 business days. Please keep in mind that it can take some additional time for your bank or credit card provider to process and post the refund.
If more than 15 business days have passed since your return was approved and you haven’t received your refund, please contact us at support@cistastudios.com and we’ll be happy to help.
If you have any questions at all regarding returns, don’t hesitate to reach out. We’re always here to help.
Warranty Policy
At Cista Studios, we are committed to ensuring the highest quality of our products. All items purchased from our webshop are covered by a 2-year warranty, in compliance with the European Union’s consumer protection laws.
Scope of the Warranty
This warranty covers any defects in material or workmanship under normal use during the warranty period. It applies to all products purchased from our webshop, www.cistastudios.com, for personal or professional use within Europe.
Warranty Period
The warranty period is two (2) years from the date of delivery of the product. During this period, Cista Studios will repair or replace, free of charge, products or parts of a product that prove defective because of improper material or workmanship under normal use and maintenance.
What is Covered
This warranty covers:
Defects in materials or workmanship present at the time of delivery.
Failure of the product to function as described.
What is Not Covered
The warranty does not cover:
Normal wear and tear.
Damage resulting from improper use, neglect, misuse, or alteration of the product.
Damage resulting from accidents, exposure to extreme conditions (such as heat, water, etc.), or unauthorized repair attempts.
Cosmetic damage such as scratches, dents, or color changes due to normal use.
Products put into rental, hire or resale fleets.
Your Rights as a Consumer
In accordance with EU law, this warranty is in addition to your statutory rights, which include the right to a repair or replacement if the product is faulty, or a full refund if the defect is discovered within the first 30 days of delivery.
Claim Process
To make a warranty claim, please follow these steps:
Contact Us: Reach out to our customer service team at support@cistastudios.com with your order number, details of the defect, and any supporting images if necessary.
Return Authorization: Once your claim is reviewed, we will provide you with a return authorization and instructions for returning the product.
Inspection: Upon receipt, the product will be inspected to verify the defect. If a defect is found and confirmed, we will repair or replace the item at no additional cost to you. If the product is no longer available, we will offer an equivalent replacement or issue a refund.
Costs of Returns
If the product is found to be defective under the terms of this warranty, Cista Studios will cover the return shipping costs. If the product is not defective or if the warranty claim is invalid, the return shipping costs will be the responsibility of the customer.
Limitation of Liability
Cista Studios is not liable for any incidental or consequential damages caused by the use or inability to use the product, including but not limited to damage to other property. This warranty does not affect your statutory rights.
30-Day Return Policy & 2-Year Warranty Policy
Return Policy
We want you to feel confident when shopping with us and we always aim to make things as smooth as possible.
You have 30 days from the day you receive your item to request a return.
To be eligible for a return, the item must be in the same condition as when you received it, unused, with tags attached, and in its original packaging. You will also need your receipt or proof of purchase.
To start a return, simply contact us at support@cistastudios.com and we’ll guide you through the next steps.
Return shipping fee
We offer free shipping on all orders, but due to high shipping and handling costs, it’s unfortunately not sustainable for us to offer both free shipping and free returns. For this reason, we charge a flat return fee of 15 EUR, or the equivalent amount in your local currency. This fee will be deducted from your refund.
If your return request is approved, we’ll send you a return shipping label along with clear instructions on how and where to send your package. Please note that items sent back without first requesting a return cannot be accepted.
Refunds
Once we receive and inspect your return, we’ll notify you and let you know whether your refund has been approved. If approved, the refund will be issued to your original payment method within 10 business days. Please keep in mind that it can take some additional time for your bank or credit card provider to process and post the refund.
If more than 15 business days have passed since your return was approved and you haven’t received your refund, please contact us at support@cistastudios.com and we’ll be happy to help.
If you have any questions at all regarding returns, don’t hesitate to reach out. We’re always here to help.
Warranty Policy
At Cista Studios, we are committed to ensuring the highest quality of our products. All items purchased from our webshop are covered by a 2-year warranty, in compliance with the European Union’s consumer protection laws.
Scope of the Warranty
This warranty covers any defects in material or workmanship under normal use during the warranty period. It applies to all products purchased from our webshop, www.cistastudios.com, for personal or professional use within Europe.
Warranty Period
The warranty period is two (2) years from the date of delivery of the product. During this period, Cista Studios will repair or replace, free of charge, products or parts of a product that prove defective because of improper material or workmanship under normal use and maintenance.
What is Covered
This warranty covers:
Defects in materials or workmanship present at the time of delivery.
Failure of the product to function as described.
What is Not Covered
The warranty does not cover:
Normal wear and tear.
Damage resulting from improper use, neglect, misuse, or alteration of the product.
Damage resulting from accidents, exposure to extreme conditions (such as heat, water, etc.), or unauthorized repair attempts.
Cosmetic damage such as scratches, dents, or color changes due to normal use.
Products put into rental, hire or resale fleets.
Your Rights as a Consumer
In accordance with EU law, this warranty is in addition to your statutory rights, which include the right to a repair or replacement if the product is faulty, or a full refund if the defect is discovered within the first 30 days of delivery.
Claim Process
To make a warranty claim, please follow these steps:
Contact Us: Reach out to our customer service team at support@cistastudios.com with your order number, details of the defect, and any supporting images if necessary.
Return Authorization: Once your claim is reviewed, we will provide you with a return authorization and instructions for returning the product.
Inspection: Upon receipt, the product will be inspected to verify the defect. If a defect is found and confirmed, we will repair or replace the item at no additional cost to you. If the product is no longer available, we will offer an equivalent replacement or issue a refund.
Costs of Returns
If the product is found to be defective under the terms of this warranty, Cista Studios will cover the return shipping costs. If the product is not defective or if the warranty claim is invalid, the return shipping costs will be the responsibility of the customer.
Limitation of Liability
Cista Studios is not liable for any incidental or consequential damages caused by the use or inability to use the product, including but not limited to damage to other property. This warranty does not affect your statutory rights.
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